Transparent Profiles
Public information should be clear, accurate, and easy to understand.
Safety & trust
Clear guidance for safer profile discovery.
Beyond Walls helps adults discover inmate profiles and connect through approved prison communication systems. We provide profile information and safety guidance, but we do not provide direct inmate messaging.
Adults 18+ only
Human Moderation
Profiles and reports are reviewed to help maintain a safe platform.
Approved Communication
Communication happens through approved prison systems and facility channels.
Safety guidance
Protect your personal information
Do not share passwords, banking details, payment card information, government identification, or other sensitive personal information.
Use approved facility channels
Use only communication services and postal processes approved by the relevant correctional facility. Facility rules can change, so verify current requirements before corresponding.
Be cautious with money requests
Never send money because of pressure, threats, urgency, or promises. Independently verify requests and use only legitimate, facility-approved payment services.
Report concerning content
Report inaccurate profiles, suspected impersonation, harassment, threats, prohibited content, or other safety concerns to Beyond Walls for review.
Know the platform boundaries
Beyond Walls is not a correctional facility, government agency, prison communication provider, background-check service, or emergency service. We do not guarantee profile accuracy, correspondence, responses, or outcomes. If you or someone else is in immediate danger, contact local emergency services.
Contact Beyond Walls
For a profile or platform safety concern, email us with the relevant profile details and a clear description of the issue. Do not email passwords, financial details, or identity documents.
Email the Beyond Walls team