Privacy Policy
Last updated: May 2026
Beyond Walls is committed to protecting the privacy, safety, and personal information of our users. This Privacy Policy explains what information we collect, how it is used, and how we help keep the platform safe and appropriate.
Beyond Walls is a modern inmate profile discovery platform designed to help people discover inmate profiles and learn how to connect through approved prison communication systems.
Beyond Walls does not provide direct inmate messaging services. Communication takes place through third-party prison-approved systems such as JPay, GettingOut, CorrLinks, Securus, postal mail, or other facility-approved methods.
We may collect:
Some inmate profile information may also be sourced from publicly available records or provided through approved application submissions.
Beyond Walls processes personal data in accordance with UK GDPR and the Data Protection Act 2018 where applicable.
Website user accounts and inmate profiles are stored as separate records. A user account is not the same thing as an inmate profile, and deleting a user account does not automatically delete an inmate profile.
Inmate profile management may be transferred to another authorized person when appropriate. Beyond Walls may preserve approved public profile information while removing or changing the manager account linked to that profile.
Users may request access, correction, or deletion of their personal data where applicable by contacting Beyond Walls.
Profiles displayed on Beyond Walls are intended to be publicly viewable within the platform.
Public profile information may include:
Users should not upload confidential, private, or sensitive personal information they do not wish to become visible on the platform.
Beyond Walls aims to maintain a safe platform.
We reserve the right to:
Profiles may be reviewed before approval.
Beyond Walls does not guarantee the accuracy or completeness of all publicly sourced information. Information may change over time and may vary between jurisdictions.
Beyond Walls does not operate prison communication systems.
Communication with inmates occurs through independent third-party providers and prison-approved systems. Beyond Walls is not responsible for:
Users are responsible for complying with all prison and facility communication rules.
We take reasonable steps to protect user information and platform security.
However, no online platform can guarantee absolute security. Users should exercise caution when sharing personal information online.
Eligibility records, representative contact details, signatures, IP addresses and internal review evidence are restricted to authorized staff and service systems. They are not included in public profile APIs. We retain them only for legitimate safety, legal, dispute, payment and audit purposes and review retention needs periodically.
Beyond Walls may use cookies, analytics tools, and similar technologies to:
Users may disable cookies through their browser settings.
Users may report:
Requests for profile removal or correction may be submitted through our contact email.
Users must be at least 18 years old to use Beyond Walls.
Beyond Walls may update this Privacy Policy from time to time. Continued use of the platform after updates means users accept the revised policy.
For privacy questions, reporting concerns, or removal requests, contact:
info@beyondwallsconnect.com